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Deciding What Not to Do
Ask most founders for their strategy and you get a list of things they are going to do: new channels, new ranges, new markets. The harder and more revealing…
Deciding What Not to Do
Ask most founders for their strategy and you get a list of things they are going to do: new channels, new ranges, new markets. The harder and more revealing…
When Everyone Agrees Too Quickly
When a room agrees instantly and warmly, the natural reading is that the idea must be good. Sometimes it is. Often the speed itself is the tell. The previous…
When Everyone Agrees Too Quickly
When a room agrees instantly and warmly, the natural reading is that the idea must be good. Sometimes it is. Often the speed itself is the tell. The previous…
Good Decisions, Bad Outcomes
Most of us judge a decision by how it turned out. It is the natural move, and it is a trap. Ecommerce is closer to poker than to chess: you...
Good Decisions, Bad Outcomes
Most of us judge a decision by how it turned out. It is the natural move, and it is a trap. Ecommerce is closer to poker than to chess: you...
The Story Your Data Lets You Tell
Nassim Taleb gave this a name worth keeping: the narrative fallacy, the habit of building a satisfying story on the logic of "it came after, so it was caused…
The Story Your Data Lets You Tell
Nassim Taleb gave this a name worth keeping: the narrative fallacy, the habit of building a satisfying story on the logic of "it came after, so it was caused…
The Founder Bottleneck
The problem with a founder doing everything, is tough to see in the moment. The task being focused on gets done and the nature of power means the fault will...
The Founder Bottleneck
The problem with a founder doing everything, is tough to see in the moment. The task being focused on gets done and the nature of power means the fault will...
How To Set Better Targets
A team can hit every target it has been given and still fail the business. Marketing can increase the number of leads while sales revenue falls. Customer service can reduce...
How To Set Better Targets
A team can hit every target it has been given and still fail the business. Marketing can increase the number of leads while sales revenue falls. Customer service can reduce...